Nudge is a London based social media agency.
We create social campaigns, Facebook fan pages, applications and games on social networks for brands and agencies. Call us on 020 7096 0146.

Nudge Social Media
26
Jan '10

Portfolio

Market Research using Facebook Ads

Client: Clip In Touch
Platform: Facebook

Clip in Touch Greetings – an innovative dynamic video greetings card tool which merges text, video and Facebook photos into digital greetings cards commissioned Nudge to tune their Facebook advertising spend to maximize uptake of the software.

Nudge's Seeded User Research campaign discovered the answer for them!


The Elements of a Seeded User Research Campaign

The Clip in Touch Greeting application campaign was designed to provide more information on the Clip in Touch’s customers and how they engage on Facebook. Our client's Clip In Touch application enables users to create a video greetings card clip by adding their Facebook pictures, a personal message to a video they have chosen from the video library.

We created an advertising campaign to target users according to their country and age. We used Facebook ads to narrow the targeting to a specific demographic. After adding the application, we tracked the users as they played with the application to identify key bounce points. Once complete we invited users to reply to a qualitative questionnaire.

This campaign provided valuable market research data as to what audience was most likely to engage with and enjoy the application. We tracked results in terms of CTR (Click Through Rate), and C2C (Click to Conversion) rate. This conclusively showed Clip in Touch which market segment they should prioritize. It also reinforced existing assumptions about choosing Facebook as a platform to develop their new business.